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Returns policy

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RETURNS POLICY 

Return and Exchanges
We hope to make it easy to return or exchange your item here at CBG. To return an item to us, for whatever reason, please contact us within 30 days of receiving your item to obtain an RMA number (please note that any item sent back without an RMA number will not be processed).
All items must be returned to us unworn, unmarked and in their original condition and packaging. We recommend that you try your item on over clothing to avoid marking on first wear.

Faulty Items

In the unlikely event that your item arrives faulty or damaged, please contact us in the first instance to allow us to provide you with instructions to return it to u for either a refund or exchange. Any postage costs incurred in returning a faulty item to us will be refunded to you. 

Please take extra care when trying items on/taking them off as we will be unable to accept exchanges or refunds when the item has been damaged by the customer (e.g. broken hooks or pins, tears, stains or marks).

 

 

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